These guidelines are for Law Enforcement Authorities (LEAs/you) seeking information from VIVALANE. (Case you are a user seeking formation about your own account, you can access our self-explanatory / easy-to-use Help Page feature from their account settings.)

The LEAs can send us the legal requests/ notices to us on for assistance required on user details.

Format for Legal Requests/Notices

We will be happy to assist you with the required formation, provided the legal requests made by you is valid and as per the applicable laws dia.  Order to help you the best manner we request you to follow the below guidelines for sending us legal requests:

1). Legal requests should be:

  • Typed or should be written legible handwritten.
  • Sent through the official id of the law enforcement agencies and/or a scanned copy of duly signed and stamped legal request/notices should be attached to the email.
  • or translated to English.


2). Legal requests should specifically mention the below details:

  • Specify the applicable law under which you are seeking the formation.
  • Clear details through which an account/user/ad listing can be identified by us. You can share the email id, mobile number or ad id associated with the user to help us providing the required data.
  • The type of formation sought and the purpose for seeking such formation should be clearly mentioned.

The event, if you have any doubts please free to contact us on the above contact details.


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